Recommended Reading: One Word that will Change Your Life




One Word is a simple concept that delivers powerful life change! In 1999, the authors discovered a better way to become their best and live a life of impact. Instead of creating endless goals and resolutions, they found one word that would be their driving force for the year. No goals. No wish lists. Just one word. Best of all . . . anyone, anytime can discover their word for the year.

Click Here to Read More About This Book

Setting up Google Voice

Setting up Google Voice

Setting up Google VoiceIt’s rather easy – Setting up Google Voice

I love Google Voice and encourage anyone using social media to consider publishing a Google Voice number instead of their cell phone or home phone.

A great way to increase the ability to connect when you put a Google Voice number on your Facebook, Google+, LinkedIn, Twitter,, etc profile.

Want some help Setting up Google Voice:

Setting up a Google Voice account starts with getting a Google Email account at

Once you have a Gmail Account, go to and follow the prompts.

It’s pretty easy. You have to start by associating your Google Voice account with a land line or Mobile phone#. (however the calls do not need to be forwarded there)

Here are some good videos on how to use Google Voice.

Hi there,

Thanks for signing up for Google Voice! Your new Google number is (336) 734-9169.

Here are some videos that help you get started with Google Voice:

  1. Read transcriptions of voicemails. Watch a video »
  2. Customize which phones ring. Watch a video »
  3. Personalize greetings for different callers. Watch a video »
  4. Make cheap international calls. Watch a video »
  5. Forward SMS to email. Watch a video »
  6. Share voicemails with friends. Watch a video »
  7. Block unwanted callers. Watch a video »
  8. Screen callers before answering. Watch a video »
  9. Access the mobile app on your phone. Watch a video »
  10. Conference call with co-workers. Watch a video »

You can see all these videos at And for the latest news, check out our blog.

I hope this information about Setting up Google Voice is useful to you.

If you need more help, contact me on my Google Voice line

Take this Job and Shove it!


Recently a young man told me this story:

“I hate my job so much, I’ll do anything to get out of it. My boss is an idiot, the company is allowing stupid things to occur and no one is paying attention to the customers, vendors or products. This company is totally screwed & I refuse to work with them any longer. As soon as I can figure out a way out of here, I am gone.”

A few days later he sent me a text message saying he was putting in his two week notice. He wanted to know what to say in the message.  This is what I told him:

“Send your boss an email and thank him for the opportunity to have worked with him and at the company. Tell him you enjoyed the experience and the personal & professional development it afforded you. Let him know you have another venture that you want to pursue and that you are sad to have to leave, but are excited about what the future holds for  you.”

I told him to cc: HR, his boss’ boss & the person who originally hired him.

I sent him another message and said this, “Say nothing negative, in any way at all, to anyone about your experience with this company. Every statement to employees, vendors, customers & the public about the job you are leaving must be positive in every way, regardless of how you really feel. PERIOD”

He sent me another message and asked, “what do I say if they ask me the real reason I am leaving?”

This is my next message to him, “Every statement you make about your reason for leaving must be positive. Do not speak negative about your boss at all. If you want to offer any suggestions that can improve the company, make these comments in a positive manner, never negatively. PERIOD”

Now – Why do you think I told this young man not to talk smack about his boss or to tell anyone the truth, from his perspective, about his boss or the company he works for?

For a few reasons:

  1. Because it won’t change anything. If he was to stay with the company, then maybe discussing his issues and perceptions of the problems may be worthwhile.
  2. Having turned in his resignation already, his negative comments would have fallen on deaf ears, or been construed as a bitter ex-employee.
  3. Never burn a bridge. Leaving with positive conversations and gratitude for the experience leaves a positive impression about yourself with others. You never know when paths will cross again between you and anyone else at this company.

“Whether you believe it or not, the future holds opportunities with people from your past. Lets hope they still trust & respect you.” ~ @NCWiseman

This is hard for some people to do, but worth far more than slamming everyone as you slam the door behind you.


Employment Quiz Answers

These are my answers to the quiz found HERE
  1. F – Most jobs are filled thru recruiters, personnel agencies, internet and newspapers
    Most are filled thru networking and good conversations with people about ideas and businesses.
  2. T – You don’t have to answer questions about race, sex, age, marital status, children or national origin during an interview
    These are considered off limit questions
  3. F – In today’s age of “specialty” it is very difficult to transfer from one industry to another
    Your next job will be something related to what you can do, not what you did. Think your activities and accomplishments, not titles, jobs or industries.
  4. T – During an interview it’s important to keep your emotions to yourself if you have just been terminated so that you don’t appear negative
    Present yourself as someone with the skills, expertise, talents and positive attitude only.
  5. F – You should schedule your interviews with companies that you are the most interested in
    Interview with anyone and any company, regardless of your overall interests. You never know where an interview will lead you. Maybe to a different job
  6. T – A job interview is a time to share information between both the interviewee and the interviewer so that you can both decide if this is the right job
    You are interviewing the company & position for fit, just as much as they are interviewing you for your fit.
  7. F – A good resume contains specific details about everything you have done in your career
    Your resume should contain all of the activities you did your career that are relevant to the position you are applying for. Long past and irrelevant activities add no value.
  8. T – When asked a question during an interview you should spend no more than 2 minutes answering the question, unless you are asked for more information.
    True – be succinct and clear and do not drag on and on and on.
  9. F – Workers under 40 have the best opportunity to get hired
    The workers with the best skills, expertise, experience and desire will get a job regardless of age.
  10. T – It is important not to apply for a newspaper or online job ad unless your skills and experiences are a close match to the job description
    Don’t waste your time or anyone else’s time with irrelevant applications. Be focused.
  11. T – Don’t telephone prospective employers if you have already sent them an email or letter
    Follow up is important. Don’t be a pest though. And, don’t stress out if you get no reply.
  12. F – It is a lot easier to find a job when you are currently employed
    This is a tough one. It may be less stressful, but not necessarily easier.
  13. F – It is important to discuss salary early on so that you get past that difficult part of the discussion
    Get past the relevance and fit first. Money should be the last discussion, however some recruiters and hiring agents make this difficult. Get the job, then the offer.
  14. T – It is important to connect with as many people as possible once you are terminated
    You will want to connect with as many people as possible and relevant. Good conversations will be the key to finding that next job.
  15. T – When being interviewed try not to make eye contact since this can make the interviewer uncomfortable.
    Show that you are listening and care by talking with the recruiter or interviewer. Eye contact shows that you are paying attention.
  16. T – When changing jobs it is usually reasonable to try for a salary increase in the next job
    There is nothing wrong with the desire for a higher salary. Have reasonable expectations though – use salary guide tools to know the salary ranges.
  17. T – You should use your former boss as a reference
    If you can, what better reference than the guy/lady who you reported directly to.
  18. F – It is not a good idea to inquire, “Why is this job currently open?” during a job interview
    This is a good question to ask. It shows you want to know how the job could be done better or differently for a better result.
  19. T – If an interviewer offers you coffee, water or a soda, it is best to be sociable and accept
    Don’t accept something you don’t drink, but there is nothing wrong with a bottle of water or cup of coffee during an interview. Keep you focus on the interviewer though, hot the drink

8 Reasons why it’s ALL your fault, not Facebooks

“Never Say, Do or Engage thru Social Media in a way that you do not want to be heard, seen or perceived in life.” ~ @NCWiseman

Previously I wrote an article about Steve who did not get a job because of what a recruiter found on his facebook wall.

If the recruiter had told Steve that he did not get hired because of the pictures and statements he had on his Facebook timeline, I am sure Steve would have blamed his failure to get hired on Facebook.

However, it’s not Facebook’s fault, it is 100% Steve’s fault.

Here are the 8 reasons why this is true:

  1. Facebook did not take the pictures of Steve drinking and partying night after night
  2. Facebook did not twist Steve’s arm or his friends arm to post the pictures on Facebook
  3. Facebook is not the one responsible for telling Steve’s friends (or Steve) not to tag him in these pictures and posts
  4. Facebook gave Steve tools to manage his privacy. Steve is the one who failed to manage his privacy settings
  5. Facebook had no idea that Steve was looking for a job and that these pictures could be a problem in the job hunt. Steve should have known this
  6. Facebook is not responsible to mentor or coach Steve on how what he does in public may come back to bite him
  7. Facebook is a Social Networking tool and by default the application has the posts set to share Socially, despite what content you decide to post on it.
  8. Facebook is not into censorship, making decisions as to who can see what pictures and posts Steve makes on this application. Steve should be responsible enough to change these sharing permissions when he decided to share images that may hurt his career and business goals.

“Never Say, Do or Engage thru Social Media in a way that you do not want to be heard, seen or perceived in life.” ~ @NCWiseman  – I wrote this statement years ago and live by it everyday. By doing so, I have no Fear or Risk of what I do with Social Media.

Steve, and everyone else needs to think this way.

Please be Responsible.

PAR Statements

If you want your resume to work well for you, make it speak well of your successes and the value you provided your employers & clients. Make your resume better than the average resume and get a better result when recruiters see it.

PAR  (Problem/Project – Action – Result) Statements describe a problem/project that you faced, the action you took and the result or value to your employer/client.

PAR statements reflect your skills and abilities, and are a validation of your experience. Using these statements in your resume gives the prospective employer an idea of the kind of contribution you will most likely make in the future.

Another suggestion that helps strengthen your PAR statements further is to quantify them. Read the blog post @ This will make your PAR statements much more powerful.

An example of a PAR statement is:
Tackled a lack-lustre sales team (Problem) by introducing attractive employee incentives, improving team morale (Action), resulting in a 30 percent increase in productivity within one quarter. (Result)

A good PAR statement also displays your skills and abilities in the action you have taken. In the above example, your people-management skills are brought to the fore.

While building a resume from scratch, it is natural to wonder if you actually have any achievement worth speaking of. Here is something to jog your memory.

Think of:

  • The work you are most proud of.
  • Any internal processes or systems that you redesigned/improved.
  • Money you saved the company or the client.
  • Any special projects you worked in.
  • Any new programs or systems or processes you designed or implemented
  • Awards and recognitions you won

If you found something, then you have a potential PAR statement all ready to be prepared.

Now, structure your PAR statements this way:

  • Define the problem/challenge/situation.
  • What was your action?
  • What obstacles were you required to overcome?
  • What was the result, how did it benefit the company?
  • What skills did you use when you took action on the problem?

Now, put them all together into one concise statement.

For example:

  • Problem: An old tool, used for bug-reporting and fixing, was being used for years in the company. It was an integral part of the software process. But it had become unwieldy, as a result of numerous additions, updates and fixes. It also took a very long time to function.
  • Action: With appropriate data re-engineering tools, analyzed and restructured the entire system within six months.
  • Result: Smooth and fast operation of the tool. Resulted in reduction of 20 percent of time spent on it. Increased productivity by 35 percent.
  • PAR statement: Restructured an old and unwieldy bug-fixing tool, critical to the software process, within six months, hence reducing the time spent working with the tool by 20 %, and increasing productivity by 35 %.

Another example:

  • Problem: The inventory system in the factory was outdated. There was overstocking of some items, resulting in deterioration of quality over time. Many items were not available when required. The number of back orders was spiraling upwards.
  • Action: Developed and implemented a Master Production Schedule and Forecaster, that overhauled the entire inventory system.
  • Result: Within six months, the inventory costs reduced by 35 %, causing a USD 5 Mn saving for the company. Customer back orders were found to be the lowest in the history of the company.
  • PAR Statement: Developed and implemented a Master Production Schedule and Forecasting System that overhauled the existing outdated Inventory system, resulting in inventory cost savings of USD 5 Mn within six months, and a record low of customer back orders.

Once you have the PAR statement ready, here is a checklist to see if it is complete.

  • Is it specific?
  • Is it quantified or measurable?
  • Is it realistic?
  • Does it mention a time-frame?

Use action words to start these PAR statements, and make them as concise as you possibly can, without letting go of any of the important elements that might impress the prospective employer.

PAR statements are an excellent way to put your achievements into perspective. A good PAR statement helps in boosting your confidence, as well as giving that extra kick to your resume. It is a weapon well-worth having in your arsenal!

Forsyth Tech Social Media for Job Seekers Class – October 2012

Day 3 Class Notes:

Many of you asked for information about local Toastmasters clubs:

The big listing – Winston-Salem NC Toastmaster Clubs

Northwestern Toastmasters is the club that I am the most familiar with – good people, they meet on 1st, 3rd & 5th Tuesdays of each month. Please let me know if you visit this club. I would love to attend with you if my schedule permits.

Judy Holcomb-Pack is a friend of mine who runs the Mercury Club that meets at Mayberry’s in Winston-Salem on 2nd & 4th Tuesdays of each month, again the same times.

Empire Club meets on 1st & 3rd Wednesdays downtown WS from 11:45 am – 12:45 pm.

Here is a list of Job Search Resources that may be useful to you

Here is the Blog post regarding LinkedIn Recommendations (how to give & receive them)

Here is the sample LinkedIn Activity Calendar

It was a pleasure working with all of you. Please let me know how else I can assist you.

Day 2 class notes:

You should now know how to update your profile
You should now know how to search for people on LinkedIn

Here are some additional notes to read

Connecting with people on LinkedIn

LinkedIn Recommendations (how to give & receive them)

Setting your Custom LinkedIn URL


Start connecting with people you know

See you next Tuesday


Day 1 class notes:

Great to meet everyone today

Remember these acronyms:

TRUHE – Transparent, Relevant, Useful, Honest, Engaging

4Cs of Social Media  – Contribute, Connect, Connect & Cram

The videos I showed came from this collection I use regularly:

Twitter – We will talk only a little bit about Twitter in this class. Here is a blog post about the basics of Twitter to help move us forward with Twitter education. Ask me questions as you want regarding using Twitter for job search.

Facebook – We talked a little about Facebook in class today. The most important thing to remember is to go experience and pay attention to what is important, ignore the rest.

AK got me thinking about a top 10 list for this class.  Let’s start building one now

Top 10 Social Media Points for Job Seekers should do include:

    1. Only do, say and engage on Social Media in a way you want to be seen, heard and perceived by others in public.
    2. Manage your Social Media Settings – You are responsible for knowing what these settings are and the defaults may not be what you want.
    3. Being in any Social Media platform is not enough. You must Engage and you do this by Contributing, Collaborating, Connecting and Cramming
    4. More to come!!!

Here is the Resource Material I promised:

Listing of Job Search Resources
Article on LinkedIn Basic Setup 
Article on Making LinkedIn Connections – read this and be ahead of others in class
Video on Google Reader setup

How to setup Google Chrome to load your website pages on loadup – Google Chrome Setup Video

Your Home work is:

  • If you do not have a LinkedIn Profile – Create one.
  • Review the Resource Material above
  • Connect with Teddy Burriss ( on LinkedIn (if you like)
  • Build your Target List of companies you think you would like to work for (or at least know more about)
  • See everyone on Thursday.